Souredoutlook/feat/billing ask support intercom#115390
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Wire the checkout side-panel "ask Support" link to Intercom when the intercom-support feature is enabled, falling back to the existing Zendesk widget otherwise. Mirrors the pattern in the primary nav help menu and adds intercom_link.viewed/clicked analytics with source: 'checkout'. Co-Authored-By: Claude Opus 4.7 <[email protected]>
When showIntercom throws and Zendesk is unavailable, the catch block silently swallowed the error, leaving the user with no way to reach support. Fall back to mailto using the configured supportEmail, mirroring the pattern in the primary nav help menu. Co-Authored-By: Claude <[email protected]>
Wire the remaining "Contact Support" surfaces in the billing flow to
Intercom when the intercom-support feature is enabled, falling back to
the existing ZendeskLink otherwise. Affects:
- gsBanner suspension modal
- TrialEnded alert on the subscription overview
- PlanMigrationActive panel for scheduled legacy-plan migrations
Mirrors the pattern in the primary nav help menu and checkout side
panel. On Intercom failure, falls back to mailto with the same subject
the ZendeskLink used. Adds intercom_link.viewed/clicked analytics with
sources matching each surface's existing Zendesk source
('account-suspension', 'trial', 'billing').
Co-Authored-By: Claude Opus 4.7 <[email protected]>
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📊 Type Coverage Diff✅ No new type safety issues introduced. Coverage: 93.49% |
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Cursor Bugbot has reviewed your changes and found 2 potential issues.
❌ Bugbot Autofix is OFF. To automatically fix reported issues with cloud agents, enable autofix in the Cursor dashboard.
Reviewed by Cursor Bugbot for commit 82ce5a3. Configure here.
scraps Button's discriminated union requires children when no
aria-label is provided. The tct-interpolated <Button /> in TrialEnded
and PlanMigrationActive has neither at the JSX site since children
are injected at runtime by tct's cloneElement. Pass {null} as a
placeholder so the type checks; tct overwrites it.
Co-Authored-By: Claude Opus 4.7 <[email protected]>
The Intercom failure path on the checkout side panel fell back to a bare mailto, dropping the "Billing Question" subject the original ZendeskLink provided. Restore it for consistency with the suspension, trial, and plan-migration surfaces, which all include their original subjects in the mailto fallback. Co-Authored-By: Claude Opus 4.7 <[email protected]>
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## Summary Migrates the three remaining billing-page "Contact Support" / "ask Support" surfaces to use Intercom behind the `intercom-support` feature flag, falling back to `<ZendeskLink>` (which itself falls back to mailto) when the flag is off, and to mailto with the surface's original subject line when `showIntercom` throws. Mirrors the pattern already shipped in the primary nav help menu (#108409) and checkout side panel (#115218). Surfaces migrated: - `SuspensionModal` in `gsBanner.tsx` — "Contact Support" button in the account-suspension modal footer - `TrialEnded` alert on the subscription overview — "contact support" link to request another trial - `PlanMigrationActive` panel — "Support" link in the legacy-plan-migration notice Also includes a one-line follow-up to checkout (#115218) to preserve the original `"Billing Question"` subject on its Intercom mailto fallback, addressing a Bugbot comment from #115390. Analytics: each surface fires `intercom_link.viewed` / `intercom_link.clicked` with the source label its existing `<ZendeskLink>` already used (`'account-suspension'`, `'trial'`, `'billing'`). ## Notes Replaces #115390, which had a divergent history due to being branched off the pre-squash version of #115218 — re-cut cleanly on top of current master with no force-push. --------- Co-authored-by: Claude Opus 4.7 <[email protected]>
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We missed some areas of the product that still have invoke the Zendesk form
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Look, I get it. The entity doing business as "Sentry" was incorporated in the State of Delaware in 2015 as Functional Software, Inc. and is gonna need some rights from me in order to utilize my contributions in this here PR. So here's the deal: I retain all rights, title and interest in and to my contributions, and by keeping this boilerplate intact I confirm that Sentry can use, modify, copy, and redistribute my contributions, under Sentry's choice of terms.